The fine print, kept short.

Effective October 15, 2026

These terms cover this website and the Plainbuilt assessment. Plainbuilt is run by me, Griffen, through Olsen Digital LLC, a California company. By buying the assessment or using this site, you agree to them.

What you're buying

The assessment is a one-time $499 purchase. It includes one call of about 30 minutes to the Plainbuilt Line, an AI voice agent, and a written plan delivered by email within 48 hours of a completed call. It doesn't include setup, builds, or ongoing work. If you want help with any of that afterward, I'll give you a fixed quote in writing before anything starts, and that work gets its own agreement.

Your purchase doesn't expire. Call whenever it suits you. If the call drops or something goes wrong on my end, you can call again.

The guarantee

If your plan doesn't identify at least 5 hours a week of work your team could cut or hand off, you get your $499 back. Here's how it works:

• What counts. The plan lists an estimated weekly time saving for each recommendation. If those estimates add up to less than 5 hours a week, the guarantee applies. The estimates are based on what you told me on the call and are made in good faith.
• How to ask. Email griffen@getplainbuilt.com within 14 days of receiving your plan and tell me which recommendations don't hold up for your team and why.
• One more pass first. I'll revise the plan once based on what you tell me, usually within 3 business days. If the revised plan still doesn't reach 5 hours a week, I refund the full $499.
• A completed call. The guarantee applies to calls where you answered the voice agent's questions. A call that ends early or skips most questions doesn't give me enough to work with. You can always call again at no cost to finish it.
• Once per business. Each business can use the guarantee one time.

If you change your mind before you call, I'll refund you in full, no questions asked. Refunds go back to the original payment method through Stripe, usually within 5 to 10 business days.

What the plan is, and isn't

• It's a set of recommendations based on what you tell me on the call. It's only as complete as the information you give.
• Hours saved and costs in the plan are estimates, not promises. Results depend on your team and how you use the tools.
• It recommends tools made by other companies. Their prices, features, and terms change, and they're responsible for their own products. Check current pricing and terms before you sign up for anything, and decide for yourself what to use.
• It isn't legal, tax, accounting, financial, HR, or security advice. Talk to a qualified professional before making decisions in those areas.
• I don't get paid by the tools I recommend unless the plan says so next to that tool.

Your part

• Only share information you're allowed to share. Keep sensitive details off the call, as described on the privacy page.
• The plan is yours to use inside your business and share with your team and advisors. Please don't resell or republish it.
• The call is recorded. By staying on the line after the Plainbuilt Line tells you so, you agree to that.

This website

The sample plan, calculator, and Busywork Log posts are general information with example numbers, not advice for your business. The site's design, copy, and posts belong to Plainbuilt. Please don't copy them wholesale. Use the site lawfully and don't try to break or misuse it.

Limits

To the extent the law allows, my total responsibility for anything related to the assessment is limited to the amount you paid for it, and I'm not responsible for indirect or consequential losses such as lost profits, or for problems caused by third-party tools. Nothing here limits rights you have that can't be waived by law.

If something goes wrong

Email me first. Most problems get solved that way. These terms are governed by California law, and any dispute that can't be worked out directly will be handled in the courts of Orange County, California, or in small claims court if it qualifies.

Changes

If I update these terms, I'll change the effective date at the top. The version in place when you bought applies to your purchase.

Questions: griffen@getplainbuilt.com.